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Barts Health NHS Trust

Question Mary George · Sep 13, 2022

CSPServer [css] Error setting up server

Hello,

Can I please check if anyone knows what the following alert means:

[Utility.Event] ISCLOG: CSPServer [css] Error setting up server $ZE=<DISCONNECT>Request+3^%SYS.cspServer2 ns=%SYS rtn=%SYS.cspServer2

Thank you for your help.

Product version: IRIS 2021.1

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Cristiano Silva · Sep 14, 2022

Hi @Mary George

Generally this message means that the Client disconnect from server because the request took to long time to reply.

See documentation description:

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Mary George Sep 15, 2022 to Cristiano Silva

Thanks @Cristiano Silva

Is there any way to get more information on this alert from the system ? I can see these alerts in message log but it is not very clear from the alert which client connection was disconnected or anything else.

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Cristiano Silva Sep 28, 2022 to Mary George

Hi @Mary George you can use the WebGateway EventLog to capture more informations about the request did to WebGateway.

See the documentation: https://docs.intersystems.com/iris20201/csp/docbook/DocBook.UI.Page.cls?KEY=GCGI_oper_config#GCGI_config_parms_system_event

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Mary George Sep 28, 2022 to Cristiano Silva

Thank you @Cristiano Silva

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